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There’s also a possibility that your headphone jack is defective and needs to be replaced/repaired.
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One factor that can affect the overall connectivity between these devices is having dirt or debris on the headphone jack/audio port. Having a loose connection between the audio socket of the media player device and the headphone plug can cause problems such as weird static noises or the sounds being too soft. Issue With the Plug or Socket (For Wired Headphones)
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